Here's what our customers are saying...

"I am pleased to report a very positive service experience with Watersmart Systems.
Approximately two years ago I purchased a Premier Series water softener from Water Smart Systems (14-105 Lexington Road Waterloo, Ontario N2J 4R7).  Last week the system failed and the brine tank filled, and over flowed.  I went back to the store for advice and was informed by the sales person that my softener was under warranty and someone would be out to look at it.  The next day a service person diagnosed the problem and replaced the faulty head unit - all at no charge to me.
From my experience I can recommend Water Smart Systems as a reputable company with responsive service and a warranty that was honored without any fuss.
Craig from Waterloo

Tuesday, October 26, 2010

I just wanted to let you know that your business offered great service to me this past Friday after hours. 
 
I had an emergency at a rental property and your employee John (on his own time) helped me over the phone to find the softener bypass lever and shut it off before I ended up with a huge water bill.  I did not need to have someone come to the house and pay a big overtime bill.
 
If I am in the market for a new softener, I will definitely be calling your business first!  Thanks again!
 
Lori
9:03 am edt          Comments

2010.10.01

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